Getting "Failed to authenticate token" in Mobile

[sandhiyakavi]

Description:

Getting "Failed to authenticate token" in Mobile. It is happening intermittently. Seems token refresh is not happening.

It happened after phone screen is locked down for about 15 minutes. Also the app is logged again automatically after refresh.

Note: Similar issue is seen once in system also.

bandicam.2021-01-13.20-31-54-175.mp4

Mobile specification:
name: Samsung Galaxy S10e
Android version: 10
Browser: Chrome 87.0.4280.101

[sandhiyakavi]

Sharing the screenshot and video of issue happening in system.

bandicam.2021-01-13.22-35-27-461.mp4

[maxceem]

@sandhiyakavi I've never came across such an issue. Do you still can reproduce it?

[sandhiyakavi]

@maxceem Yes, issue seems to be resolved now. Closing this issue.

[sandhiyakavi]

@maxceem Can still see it in system.