Redis Session locking makes add to cart action very slow and cpu spikes

[ioweb-gr]

Preconditions and environment

• Magento version 2.4.8
• Use redis sessions and set disable_locking = 0

Steps to reproduce

1. Create a profile with 10000 simple products in a category
2. Visit the category
3. Set pagination to something like 50 so that you can easily do the test
4. Start adding the products to cart one by one in sequence without waiting

You will notice lots of profile recordings like this

First of all the speed of adding to cart shouldn't be affected so hard.

Secondly as a side-effect, while this is occuring the php-fpm requests are hanging in the CPU occupying fpm children and leading to the cores being fully utilized preventing other operations from occurring.

When this happens in bulk , e.g. from spiders like META, Google , Bytedance etc etc the load on a server can go really high.

Expected result

Add to cart is processed normally

For example if we disable locking

Actual result

The add-to-cart action slows down a lot and especially the more products we have to the cart it increases further

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[engcom-Hotel]

Hello @ioweb-gr,

Thanks for the report and collaboration!

We have tried to reproduce this issue in the latest 2.4-develop branch and 2.4.8 vanilla instance but it seems the issue is not reproducible for us. We have followed the below steps to reproduce the issue:

1. Enable redis session via the below command:
   bin/magento setup:config:set --session-save=redis --session-save-redis-host=127.0.0.1 --session-save-redis-log-level=4 --session-save-redis-db=2 --session-save-redis-disable-locking=1

2. Please refer to the below screenshot from the app/etc/env.php file:

3. Ran performance toolkit to install the 10k simple products:

4. For us when we starts adding product into the cart, the request has been completed in the milleseconds. Please refer to the below screencast for the same:

Category-1.webm

Please let us know if we missed anything.

Thanks

[m2-assistant]

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[ioweb-gr]

In your install command you have set disable-locking=1 not 0 that's why it's not replicating

Please set disable-locking to 0 and retry

[engcom-Hotel]

Hello @ioweb-gr,

We have made the disable-locking as 0 and try to reproduce the issue again, and added almost 71 products to the cart. But the issue is still not reproducible for us.

Please refer to the below screencast:

1-min.mp4

Let us know if we missed anything.

Thanks

[ioweb-gr]

OK I checked your video. It seems you're adding the item , pausing until it's added, adding the item, pausing until it's added etc etc.

Try it without pausing in between pressing add to cart button and check the network waterfall in the inspector. Only then will locking take place for a really long period while still occupying the php-fpm processes