Batch Changes Research

[danielmarquespt]

Improving the last stages of a Batch Change, getting it merged and improving the visibility of different states of each Changeset. Study ways of getting (consumer) users back into Sourcegraph and/or batch changes

Discover

• RFC
• Existing customer feedback - Link
  • NPS scores
  • Feedback submissions
  • Customer support requests
• Quantitative analysis - Link
• Surveys - Link
• Analogous / competitive research - Link
• Internal users - Link
• External users - Link, Link

Define

• Product document or RFC - Link
• Design challenge - Link
• Github issue

Design

• user journey map - Link
• User flows - Link
• Wireframes - Link
• High fidelity design using design system - Figma
• Prototype - Link
• Designer review

Testing

• Hallway testing - Link
• Usertesting.com task based evaluation - Link
• User testing with 2 customers - Link

Deliver

• Announce in #progress
• Loom - Link
• Team review
• Design team review
• QA - Link

Measure

• Metrics defined in the Figma file (i) - Link
• Followup task will analyze metrics to ensure successful completion - Link

[github-actions]

Hey, @sourcegraph/batchers (@eseliger @LawnGnome @courier-new @adeola-ak @BolajiOlajide @Piszmog @malomarrec @chrispine @danielmarquespt) - we have been mentioned. Let's take a look.

[danielmarquespt]

Current Status: Potential users identified, reaching out to them