diff --git a/config/default.js b/config/default.js
index babe7a5e..70c0d29f 100644
--- a/config/default.js
+++ b/config/default.js
@@ -91,6 +91,8 @@ module.exports = {
 
   NEW_SELF_SERVICE_PROJECT_TYPE: process.env.NEW_SELF_SERVICE_PROJECT_TYPE || 'self-service',
 
+  AXIOS_RETRIES: process.env.AXIOS_RETRIES || 3,
+
   SENDGRID_TEMPLATES: {
     WORK_REQUEST_SUBMITTED: process.env.WORK_REQUEST_SUBMITTED || '',
     WORK_REQUEST_STARTED: process.env.WORK_REQUEST_STARTED || '',
diff --git a/package-lock.json b/package-lock.json
index a70c4fae..8c0bc8cd 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -112,6 +112,14 @@
       "integrity": "sha512-FDge0dFazETFcxGw/EXzOkN8uJp0PC7Qbm+Pe9T+av2zlBpOgunFHkQPPn+eRuClU73JF+98D531UgayY89tow==",
       "dev": true
     },
+    "@babel/runtime": {
+      "version": "7.20.7",
+      "resolved": "https://registry.npmjs.org/@babel/runtime/-/runtime-7.20.7.tgz",
+      "integrity": "sha512-UF0tvkUtxwAgZ5W/KrkHf0Rn0fdnLDU9ScxBrEVNUprE/MzirjK4MJUX1/BVDv00Sv8cljtukVK1aky++X1SjQ==",
+      "requires": {
+        "regenerator-runtime": "^0.13.11"
+      }
+    },
     "@babel/template": {
       "version": "7.16.7",
       "resolved": "https://registry.npmjs.org/@babel/template/-/template-7.16.7.tgz",
@@ -548,6 +556,15 @@
         "follow-redirects": "1.5.10"
       }
     },
+    "axios-retry": {
+      "version": "3.3.1",
+      "resolved": "https://registry.npmjs.org/axios-retry/-/axios-retry-3.3.1.tgz",
+      "integrity": "sha512-RohAUQTDxBSWLFEnoIG/6bvmy8l3TfpkclgStjl5MDCMBDgapAWCmr1r/9harQfWC8bzLC8job6UcL1A1Yc+/Q==",
+      "requires": {
+        "@babel/runtime": "^7.15.4",
+        "is-retry-allowed": "^2.2.0"
+      }
+    },
     "babel-code-frame": {
       "version": "6.26.0",
       "resolved": "https://registry.npmjs.org/babel-code-frame/-/babel-code-frame-6.26.0.tgz",
@@ -866,7 +883,7 @@
         "semver": {
           "version": "5.0.1",
           "resolved": "https://registry.npmjs.org/semver/-/semver-5.0.1.tgz",
-          "integrity": "sha1-n7P0AE+QDYPEeWj+QvdYPgWDLMk="
+          "integrity": "sha512-Ne6/HdGZvvpXBdjW3o8J0pvxC2jnmVNBK7MKkMgsOBfrsIdTXfA5x+H9DUbQ2xzyvnLv0A0v9x8R4B40xNZIRQ=="
         }
       }
     },
@@ -1507,7 +1524,7 @@
         "strip-ansi": {
           "version": "4.0.0",
           "resolved": "https://registry.npmjs.org/strip-ansi/-/strip-ansi-4.0.0.tgz",
-          "integrity": "sha1-qEeQIusaw2iocTibY1JixQXuNo8=",
+          "integrity": "sha512-4XaJ2zQdCzROZDivEVIDPkcQn8LMFSa8kj8Gxb/Lnwzv9A8VctNZ+lfivC/sV3ivW8ElJTERXZoPBRrZKkNKow==",
           "dev": true,
           "requires": {
             "ansi-regex": "^3.0.0"
@@ -1747,7 +1764,7 @@
         "path-type": {
           "version": "2.0.0",
           "resolved": "https://registry.npmjs.org/path-type/-/path-type-2.0.0.tgz",
-          "integrity": "sha1-8BLMuEFbcJb8LaoQVMPXI4lZTHM=",
+          "integrity": "sha512-dUnb5dXUf+kzhC/W/F4e5/SkluXIFf5VUHolW1Eg1irn1hGWjPGdsRcvYJ1nD6lhk8Ir7VM0bHJKsYTx8Jx9OQ==",
           "dev": true,
           "requires": {
             "pify": "^2.0.0"
@@ -1756,13 +1773,13 @@
         "pify": {
           "version": "2.3.0",
           "resolved": "https://registry.npmjs.org/pify/-/pify-2.3.0.tgz",
-          "integrity": "sha1-7RQaasBDqEnqWISY59yosVMw6Qw=",
+          "integrity": "sha512-udgsAY+fTnvv7kI7aaxbqwWNb0AHiB0qBO89PZKPkoTmGOgdbrHDKD+0B2X4uTfJ/FT1R09r9gTsjUjNJotuog==",
           "dev": true
         },
         "read-pkg": {
           "version": "2.0.0",
           "resolved": "https://registry.npmjs.org/read-pkg/-/read-pkg-2.0.0.tgz",
-          "integrity": "sha1-jvHAYjxqbbDcZxPEv6xGMysjaPg=",
+          "integrity": "sha512-eFIBOPW7FGjzBuk3hdXEuNSiTZS/xEMlH49HxMyzb0hyPfu4EhVjT2DH32K1hSSmVq4sebAWnZuuY5auISUTGA==",
           "dev": true,
           "requires": {
             "load-json-file": "^2.0.0",
@@ -1773,7 +1790,7 @@
         "read-pkg-up": {
           "version": "2.0.0",
           "resolved": "https://registry.npmjs.org/read-pkg-up/-/read-pkg-up-2.0.0.tgz",
-          "integrity": "sha1-a3KoBImE4MQeeVEP1en6mbO1Sb4=",
+          "integrity": "sha512-1orxQfbWGUiTn9XsPlChs6rLie/AV9jwZTGmu2NZw/CUDJQchXJFYE0Fq5j7+n558T1JhDWLdhyd1Zj+wLY//w==",
           "dev": true,
           "requires": {
             "find-up": "^2.0.0",
@@ -2607,7 +2624,7 @@
         "strip-ansi": {
           "version": "4.0.0",
           "resolved": "https://registry.npmjs.org/strip-ansi/-/strip-ansi-4.0.0.tgz",
-          "integrity": "sha1-qEeQIusaw2iocTibY1JixQXuNo8=",
+          "integrity": "sha512-4XaJ2zQdCzROZDivEVIDPkcQn8LMFSa8kj8Gxb/Lnwzv9A8VctNZ+lfivC/sV3ivW8ElJTERXZoPBRrZKkNKow==",
           "dev": true,
           "requires": {
             "ansi-regex": "^3.0.0"
@@ -2746,6 +2763,11 @@
       "integrity": "sha512-qgDYXFSR5WvEfuS5dMj6oTMEbrrSaM0CrFk2Yiq/gXnBvD9pMa2jGXxyhGLfvhZpuMZe18CJpFxAt3CRs42NMg==",
       "dev": true
     },
+    "is-retry-allowed": {
+      "version": "2.2.0",
+      "resolved": "https://registry.npmjs.org/is-retry-allowed/-/is-retry-allowed-2.2.0.tgz",
+      "integrity": "sha512-XVm7LOeLpTW4jV19QSH38vkswxoLud8sQ57YwJVTPWdiaI9I8keEhGFpBlslyVsgdQy4Opg8QOLb8YRgsyZiQg=="
+    },
     "is-shared-array-buffer": {
       "version": "1.0.2",
       "resolved": "https://registry.npmjs.org/is-shared-array-buffer/-/is-shared-array-buffer-1.0.2.tgz",
@@ -3170,7 +3192,7 @@
         "pify": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/pify/-/pify-3.0.0.tgz",
-          "integrity": "sha1-5aSs0sEB/fPZpNB/DbxNtJ3SgXY=",
+          "integrity": "sha512-C3FsVNH1udSEX48gGX1xfvwTWfsYWj5U+8/uK15BGzIGrKoUpghX8hWZwa/OFnakBiiVNmBvemTJR5mcy7iPcg==",
           "dev": true
         }
       }
@@ -3829,18 +3851,18 @@
     "path-is-absolute": {
       "version": "1.0.1",
       "resolved": "https://registry.npmjs.org/path-is-absolute/-/path-is-absolute-1.0.1.tgz",
-      "integrity": "sha1-F0uSaHNVNP+8es5r9TpanhtcX18="
+      "integrity": "sha512-AVbw3UJ2e9bq64vSaS9Am0fje1Pa8pbGqTTsmXfaIiMpnr5DlDhfJOuLj9Sf95ZPVDAUerDfEk88MPmPe7UCQg=="
     },
     "path-is-inside": {
       "version": "1.0.2",
       "resolved": "https://registry.npmjs.org/path-is-inside/-/path-is-inside-1.0.2.tgz",
-      "integrity": "sha1-NlQX3t5EQw0cEa9hAn+s8HS9/FM=",
+      "integrity": "sha512-DUWJr3+ULp4zXmol/SZkFf3JGsS9/SIv+Y3Rt93/UjPpDpklB5f1er4O3POIbUuUJ3FXgqte2Q7SrU6zAqwk8w==",
       "dev": true
     },
     "path-key": {
       "version": "2.0.1",
       "resolved": "https://registry.npmjs.org/path-key/-/path-key-2.0.1.tgz",
-      "integrity": "sha1-QRyttXTFoUDTpLGRDUDYDMn0C0A=",
+      "integrity": "sha512-fEHGKCSmUSDPv4uoj8AlD+joPlq3peND+HRYyxFz4KPw4z926S/b8rIuFs2FYJg3BwsxJf6A9/3eIdLaYC+9Dw==",
       "dev": true
     },
     "path-parse": {
@@ -3852,7 +3874,7 @@
     "path-to-regexp": {
       "version": "0.1.7",
       "resolved": "https://registry.npmjs.org/path-to-regexp/-/path-to-regexp-0.1.7.tgz",
-      "integrity": "sha1-32BBeABfUi8V60SQ5yR6G/qmf4w="
+      "integrity": "sha512-5DFkuoqlv1uYQKxy8omFBeJPQcdoE07Kv2sferDCrAq1ohOU+MSDswDIbnx3YAM60qIOnYa53wBhXW0EbMonrQ=="
     },
     "path-type": {
       "version": "3.0.0",
@@ -3866,7 +3888,7 @@
         "pify": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/pify/-/pify-3.0.0.tgz",
-          "integrity": "sha1-5aSs0sEB/fPZpNB/DbxNtJ3SgXY=",
+          "integrity": "sha512-C3FsVNH1udSEX48gGX1xfvwTWfsYWj5U+8/uK15BGzIGrKoUpghX8hWZwa/OFnakBiiVNmBvemTJR5mcy7iPcg==",
           "dev": true
         }
       }
@@ -3880,7 +3902,7 @@
     "performance-now": {
       "version": "2.1.0",
       "resolved": "https://registry.npmjs.org/performance-now/-/performance-now-2.1.0.tgz",
-      "integrity": "sha1-Ywn04OX6kT7BxpMHrjZLSzd8nns="
+      "integrity": "sha512-7EAHlyLHI56VEIdK57uwHdHKIaAGbnXPiw0yWbarQZOKaKpvUIgW0jWRVLiatnM+XXlSwsanIBH/hzGMJulMow=="
     },
     "pify": {
       "version": "4.0.1",
@@ -3891,7 +3913,7 @@
     "pkg-conf": {
       "version": "2.1.0",
       "resolved": "https://registry.npmjs.org/pkg-conf/-/pkg-conf-2.1.0.tgz",
-      "integrity": "sha1-ISZRTKbyq/69FoWW3xi6V4Z/AFg=",
+      "integrity": "sha512-C+VUP+8jis7EsQZIhDYmS5qlNtjv2yP4SNtjXK9AP1ZcTRlnSfuumaTnRfYZnYgUUYVIKqL0fRvmUGDV2fmp6g==",
       "dev": true,
       "requires": {
         "find-up": "^2.0.0",
@@ -3946,7 +3968,7 @@
     "pkg-config": {
       "version": "1.1.1",
       "resolved": "https://registry.npmjs.org/pkg-config/-/pkg-config-1.1.1.tgz",
-      "integrity": "sha1-VX7yLXPaPIg3EHdmxS6tq94pj+Q=",
+      "integrity": "sha512-ft/WI9YK6FuTuw4Ql+QUaNXtm/ASQNqDUUsZEgFZKyFpW6amyP8Gx01xrRs8KdiNbbqXfYxkOXplpq1euWbOjw==",
       "dev": true,
       "requires": {
         "debug-log": "^1.0.0",
@@ -3972,12 +3994,12 @@
     "precond": {
       "version": "0.2.3",
       "resolved": "https://registry.npmjs.org/precond/-/precond-0.2.3.tgz",
-      "integrity": "sha1-qpWRvKokkj8eD0hJ0kD0fvwQdaw="
+      "integrity": "sha512-QCYG84SgGyGzqJ/vlMsxeXd/pgL/I94ixdNFyh1PusWmTCyVfPJjZ1K1jvHtsbfnXQs2TSkEP2fR7QiMZAnKFQ=="
     },
     "prelude-ls": {
       "version": "1.1.2",
       "resolved": "https://registry.npmjs.org/prelude-ls/-/prelude-ls-1.1.2.tgz",
-      "integrity": "sha1-IZMqVJ9eUv/ZqCf1cOBL5iqX2lQ=",
+      "integrity": "sha512-ESF23V4SKG6lVSGZgYNpbsiaAkdab6ZgOxe52p7+Kid3W3u3bxR4Vfd/o21dmN7jSt0IwgZ4v5MUd26FEtXE9w==",
       "dev": true
     },
     "process-nextick-args": {
@@ -4019,7 +4041,7 @@
     "pseudomap": {
       "version": "1.0.2",
       "resolved": "https://registry.npmjs.org/pseudomap/-/pseudomap-1.0.2.tgz",
-      "integrity": "sha1-8FKijacOYYkX7wqKw0wa5aaChrM="
+      "integrity": "sha512-b/YwNhb8lk1Zz2+bXXpS/LK9OisiZZ1SNsSLxN1x2OXVEhW2Ckr/7mWE5vrC1ZTiJlD9g19jWszTmJsB+oEpFQ=="
     },
     "psl": {
       "version": "1.8.0",
@@ -4029,12 +4051,12 @@
     "punycode": {
       "version": "1.3.2",
       "resolved": "https://registry.npmjs.org/punycode/-/punycode-1.3.2.tgz",
-      "integrity": "sha1-llOgNvt8HuQjQvIyXM7v6jkmxI0="
+      "integrity": "sha512-RofWgt/7fL5wP1Y7fxE7/EmTLzQVnB0ycyibJ0OOHIlJqTNzglYFxVwETOcIoJqJmpDXJ9xImDv+Fq34F/d4Dw=="
     },
     "q": {
       "version": "1.5.1",
       "resolved": "https://registry.npmjs.org/q/-/q-1.5.1.tgz",
-      "integrity": "sha1-fjL3W0E4EpHQRhHxvxQQmsAGUdc="
+      "integrity": "sha512-kV/CThkXo6xyFEZUugw/+pIOywXcDbFYgSct5cT3gqlbkBE1SJdwy6UQoZvodiWF/ckQLZyDE/Bu1M6gVu5lVw=="
     },
     "qs": {
       "version": "6.10.3",
@@ -4047,7 +4069,7 @@
     "querystring": {
       "version": "0.2.0",
       "resolved": "https://registry.npmjs.org/querystring/-/querystring-0.2.0.tgz",
-      "integrity": "sha1-sgmEkgO7Jd+CDadW50cAWHhSFiA="
+      "integrity": "sha512-X/xY82scca2tau62i9mDyU9K+I+djTMUsvwf7xnUX5GLvVzgJybOJf4Y6o9Zx3oJK/LSXg5tTZBjwzqVPaPO2g=="
     },
     "queue-microtask": {
       "version": "1.2.3",
@@ -4076,7 +4098,7 @@
         "semver": {
           "version": "5.1.0",
           "resolved": "https://registry.npmjs.org/semver/-/semver-5.1.0.tgz",
-          "integrity": "sha1-hfLPhVBGXE3wAM99hvawVBBqueU="
+          "integrity": "sha512-sfKXKhcz5XVyfUZa2V4RbjK0xjOJCMLNF9H4p4v0UCo9wNHM/lH9RDuyDbGEtxWLMDlPBc8xI7AbbVLKXty+rQ=="
         }
       }
     },
@@ -4105,7 +4127,7 @@
     "read-pkg": {
       "version": "3.0.0",
       "resolved": "https://registry.npmjs.org/read-pkg/-/read-pkg-3.0.0.tgz",
-      "integrity": "sha1-nLxoaXj+5l0WwA4rGcI3/Pbjg4k=",
+      "integrity": "sha512-BLq/cCO9two+lBgiTYNqD6GdtK8s4NpaWrl6/rCO9w0TUS8oJl7cmToOZfRYllKTISY6nt1U7jQ53brmKqY6BA==",
       "dev": true,
       "requires": {
         "load-json-file": "^4.0.0",
@@ -4147,11 +4169,16 @@
     "reconnect-core": {
       "version": "1.3.0",
       "resolved": "https://registry.npmjs.org/reconnect-core/-/reconnect-core-1.3.0.tgz",
-      "integrity": "sha1-+65SkZp4d9hE4yRtAaLyZwHIM8g=",
+      "integrity": "sha512-+gLKwmyRf2tjl6bLR03DoeWELzyN6LW9Xgr3vh7NXHHwPi0JC0N2TwPyf90oUEBkCRcD+bgQ+s3HORoG3nwHDg==",
       "requires": {
         "backoff": "~2.5.0"
       }
     },
+    "regenerator-runtime": {
+      "version": "0.13.11",
+      "resolved": "https://registry.npmjs.org/regenerator-runtime/-/regenerator-runtime-0.13.11.tgz",
+      "integrity": "sha512-kY1AZVr2Ra+t+piVaJ4gxaFaReZVH40AKNo7UCX6W+dEwBo/2oZJzqfuN1qLq1oL45o56cPaTXELwrTh8Fpggg=="
+    },
     "regexp.prototype.flags": {
       "version": "1.4.3",
       "resolved": "https://registry.npmjs.org/regexp.prototype.flags/-/regexp.prototype.flags-1.4.3.tgz",
@@ -4172,7 +4199,7 @@
     "release-zalgo": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/release-zalgo/-/release-zalgo-1.0.0.tgz",
-      "integrity": "sha1-CXALflB0Mpc5Mw5TXFqQ+2eFFzA=",
+      "integrity": "sha512-gUAyHVHPPC5wdqX/LG4LWtRYtgjxyX78oanFNTMMyFEfOqdC54s3eE82imuWKbOeqYht2CrNf64Qb8vgmmtZGA==",
       "dev": true,
       "requires": {
         "es6-error": "^4.0.1"
@@ -4215,7 +4242,7 @@
     "require-directory": {
       "version": "2.1.1",
       "resolved": "https://registry.npmjs.org/require-directory/-/require-directory-2.1.1.tgz",
-      "integrity": "sha1-jGStX9MNqxyXbiNE/+f3kqam30I=",
+      "integrity": "sha512-fGxEI7+wsG9xrvdjsrlmL22OMTTiHRwAMroiEeMgq8gzoLC/PQr7RsRDSTLUg/bZAZtF+TVIkHc6/4RIKrui+Q==",
       "dev": true
     },
     "require-main-filename": {
@@ -4227,7 +4254,7 @@
     "require-uncached": {
       "version": "1.0.3",
       "resolved": "https://registry.npmjs.org/require-uncached/-/require-uncached-1.0.3.tgz",
-      "integrity": "sha1-Tg1W1slmL9MeQwEcS5WqSZVUIdM=",
+      "integrity": "sha512-Xct+41K3twrbBHdxAgMoOS+cNcoqIjfM2/VxBF4LL2hVph7YsF8VSKyQ3BDFZwEVbok9yeDl2le/qo0S77WG2w==",
       "dev": true,
       "requires": {
         "caller-path": "^0.1.0",
@@ -4237,7 +4264,7 @@
         "resolve-from": {
           "version": "1.0.1",
           "resolved": "https://registry.npmjs.org/resolve-from/-/resolve-from-1.0.1.tgz",
-          "integrity": "sha1-Jsv+k10a7uq7Kbw/5a6wHpPUQiY=",
+          "integrity": "sha512-kT10v4dhrlLNcnO084hEjvXCI1wUG9qZLoz2RogxqDQQYy7IxjI/iMUkOtQTNEh6rzHxvdQWHsJyel1pKOVCxg==",
           "dev": true
         }
       }
@@ -4262,7 +4289,7 @@
     "restore-cursor": {
       "version": "2.0.0",
       "resolved": "https://registry.npmjs.org/restore-cursor/-/restore-cursor-2.0.0.tgz",
-      "integrity": "sha1-n37ih/gv0ybU/RYpI9YhKe7g368=",
+      "integrity": "sha512-6IzJLuGi4+R14vwagDHX+JrXmPVtPpn4mffDJ1UdR7/Edm87fl6yi8mMBIVvFtJaNTUvjughmW4hwLhRG7gC1Q==",
       "dev": true,
       "requires": {
         "onetime": "^2.0.0",
@@ -4272,7 +4299,7 @@
     "rimraf": {
       "version": "2.4.5",
       "resolved": "https://registry.npmjs.org/rimraf/-/rimraf-2.4.5.tgz",
-      "integrity": "sha1-7nEM5dk6j9uFb7Xqj/Di11k0sto=",
+      "integrity": "sha512-J5xnxTyqaiw06JjMftq7L9ouA448dw/E7dKghkP9WpKNuwmARNNg+Gk8/u5ryb9N/Yo2+z3MCwuqFK/+qPOPfQ==",
       "optional": true,
       "requires": {
         "glob": "^6.0.1"
@@ -4326,7 +4353,7 @@
     "sax": {
       "version": "1.2.1",
       "resolved": "https://registry.npmjs.org/sax/-/sax-1.2.1.tgz",
-      "integrity": "sha1-e45lYZCyKOgaZq6nSEgNgozS03o="
+      "integrity": "sha512-8I2a3LovHTOpm7NV5yOyO8IHqgVsfK4+UuySrXU8YXkSRX7k6hCV9b3HrkKCr3nMpgj+0bmocaJJWpvp1oc7ZA=="
     },
     "semver": {
       "version": "5.7.1",
@@ -4389,7 +4416,7 @@
     "set-blocking": {
       "version": "2.0.0",
       "resolved": "https://registry.npmjs.org/set-blocking/-/set-blocking-2.0.0.tgz",
-      "integrity": "sha1-BF+XgtARrppoA93TgrJDkrPYkPc=",
+      "integrity": "sha512-KiKBS8AnWGEyLzofFfmvKwpdPzqiy16LvQfK3yv/fVH7Bj13/wl3JSR1J+rfgRE9q7xUJK4qvgS8raSOeLUehw==",
       "dev": true
     },
     "setprototypeof": {
@@ -4400,7 +4427,7 @@
     "shebang-command": {
       "version": "1.2.0",
       "resolved": "https://registry.npmjs.org/shebang-command/-/shebang-command-1.2.0.tgz",
-      "integrity": "sha1-RKrGW2lbAzmJaMOfNj/uXer98eo=",
+      "integrity": "sha512-EV3L1+UQWGor21OmnvojK36mhg+TyIKDh3iFBKBohr5xeXIhNBcx8oWdgkTEEQ+BEFFYdLRuqMfd5L84N1V5Vg==",
       "dev": true,
       "requires": {
         "shebang-regex": "^1.0.0"
@@ -4409,7 +4436,7 @@
     "shebang-regex": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/shebang-regex/-/shebang-regex-1.0.0.tgz",
-      "integrity": "sha1-2kL0l0DAtC2yypcoVxyxkMmO/qM=",
+      "integrity": "sha512-wpoSFAxys6b2a2wHZ1XpDSgD7N9iVjg29Ph9uV/uaP9Ex/KXlkTZTeddxDPSYQpgvzKLGJke2UU0AzoGCjNIvQ==",
       "dev": true
     },
     "side-channel": {
@@ -4431,7 +4458,7 @@
     "simple-swizzle": {
       "version": "0.2.2",
       "resolved": "https://registry.npmjs.org/simple-swizzle/-/simple-swizzle-0.2.2.tgz",
-      "integrity": "sha1-pNprY1/8zMoz9w0Xy5JZLeleVXo=",
+      "integrity": "sha512-JA//kQgZtbuY83m+xT+tXJkmJncGMTFT+C+g2h2R9uxkYIrE2yy9sgmcLhCnw57/WSD+Eh3J97FPEDFnbXnDUg==",
       "requires": {
         "is-arrayish": "^0.3.1"
       }
@@ -4525,7 +4552,7 @@
     "sprintf-js": {
       "version": "1.0.3",
       "resolved": "https://registry.npmjs.org/sprintf-js/-/sprintf-js-1.0.3.tgz",
-      "integrity": "sha1-BOaSb2YolTVPPdAVIDYzuFcpfiw="
+      "integrity": "sha512-D9cPgkvLlV3t3IzL0D0YLvGA9Ahk4PcvVwUbN0dSGr1aP0Nrt4AEnTUbuGvquEC0mA64Gqt1fzirlRs5ibXx8g=="
     },
     "sshpk": {
       "version": "1.17.0",
@@ -4546,7 +4573,7 @@
     "stack-trace": {
       "version": "0.0.10",
       "resolved": "https://registry.npmjs.org/stack-trace/-/stack-trace-0.0.10.tgz",
-      "integrity": "sha1-VHxws0fo0ytOEI6hoqFZ5f3eGcA="
+      "integrity": "sha512-KGzahc7puUKkzyMt+IqAep+TVNbKP+k2Lmwhub39m1AsTSkaDutx56aDCo+HLDzf/D26BIHTJWNiTG1KAJiQCg=="
     },
     "standard": {
       "version": "12.0.1",
@@ -4654,7 +4681,7 @@
     "strip-ansi": {
       "version": "3.0.1",
       "resolved": "https://registry.npmjs.org/strip-ansi/-/strip-ansi-3.0.1.tgz",
-      "integrity": "sha1-ajhfuIU9lS1f8F0Oiq+UJ43GPc8=",
+      "integrity": "sha512-VhumSSbBqDTP8p2ZLKj40UjBCV4+v8bUSEpUb4KjRgWk9pbqGF4REFj6KEagidb2f/M6AzC0EmFyDNGaw9OCzg==",
       "requires": {
         "ansi-regex": "^2.0.0"
       }
@@ -4662,13 +4689,13 @@
     "strip-bom": {
       "version": "3.0.0",
       "resolved": "https://registry.npmjs.org/strip-bom/-/strip-bom-3.0.0.tgz",
-      "integrity": "sha1-IzTBjpx1n3vdVv3vfprj1YjmjtM=",
+      "integrity": "sha512-vavAMRXOgBVNF6nyEEmL3DBK19iRpDcoIwW+swQ+CbGiu7lju6t+JklA1MHweoWtadgt4ISVUsXLyDq34ddcwA==",
       "dev": true
     },
     "strip-json-comments": {
       "version": "2.0.1",
       "resolved": "https://registry.npmjs.org/strip-json-comments/-/strip-json-comments-2.0.1.tgz",
-      "integrity": "sha1-PFMZQukIwml8DsNEhYwobHygpgo=",
+      "integrity": "sha512-4gB8na07fecVVkOI6Rs4e7T6NOTki5EmL7TUduTs6bu3EdnSycntVJ4re8kgZA+wx9IueI2Y11bfbgwtzuE0KQ==",
       "dev": true
     },
     "superagent": {
@@ -4691,7 +4718,7 @@
     "supports-color": {
       "version": "2.0.0",
       "resolved": "https://registry.npmjs.org/supports-color/-/supports-color-2.0.0.tgz",
-      "integrity": "sha1-U10EXOa2Nj+kARcIRimZXp3zJMc="
+      "integrity": "sha512-KKNVtd6pCYgPIKU4cp2733HWYCpplQhddZLBUryaAHou723x+FRzQ5Df824Fj+IyyuiQTRoub4SnIFfIcrp70g=="
     },
     "supports-preserve-symlinks-flag": {
       "version": "1.0.0",
@@ -4715,7 +4742,7 @@
     "symbol-observable": {
       "version": "1.0.1",
       "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.0.1.tgz",
-      "integrity": "sha1-g0D8RwLDEi310iKI+IKD9RPT/dQ=",
+      "integrity": "sha512-Kb3PrPYz4HanVF1LVGuAdW6LoVgIwjUYJGzFe7NDrBLCN4lsV/5J0MFurV+ygS4bRVwrCEt2c7MQ1R2a72oJDw==",
       "dev": true
     },
     "table": {
@@ -4813,13 +4840,13 @@
     "text-table": {
       "version": "0.2.0",
       "resolved": "https://registry.npmjs.org/text-table/-/text-table-0.2.0.tgz",
-      "integrity": "sha1-f17oI66AUgfACvLfSoTsP8+lcLQ=",
+      "integrity": "sha512-N+8UisAXDGk8PFXP4HAzVR9nbfmVJ3zYLAWiTIoqC5v5isinhr+r5uaO8+7r3BMfuNIufIsA7RdpVgacC2cSpw==",
       "dev": true
     },
     "through": {
       "version": "2.3.8",
       "resolved": "https://registry.npmjs.org/through/-/through-2.3.8.tgz",
-      "integrity": "sha1-DdTJ/6q8NXlgsbckEV1+Doai4fU=",
+      "integrity": "sha512-w89qg7PI8wAdvX60bMDP+bFoD5Dvhm9oLheFp5O4a2QF0cSBGsBX4qZmadPMvVqlLJBBci+WqGGOAPvcDeNSVg==",
       "dev": true
     },
     "tmp": {
@@ -4834,7 +4861,7 @@
     "to-fast-properties": {
       "version": "2.0.0",
       "resolved": "https://registry.npmjs.org/to-fast-properties/-/to-fast-properties-2.0.0.tgz",
-      "integrity": "sha1-3F5pjL0HkmW8c+A3doGk5Og/YW4=",
+      "integrity": "sha512-/OaKK0xYrs3DmxRYqL/yDc+FxFUVYhDlXMhRmv3z915w2HF1tnN1omB354j8VUGO/hbRzyD6Y3sA7v7GS/ceog==",
       "dev": true
     },
     "toidentifier": {
@@ -4901,7 +4928,7 @@
     "tunnel-agent": {
       "version": "0.6.0",
       "resolved": "https://registry.npmjs.org/tunnel-agent/-/tunnel-agent-0.6.0.tgz",
-      "integrity": "sha1-J6XeoGs2sEoKmWZ3SykIaPD8QP0=",
+      "integrity": "sha512-McnNiV1l8RYeY8tBgEpuodCC1mLUdbSN+CYBL7kJsJNInOP8UjDDEwdk6Mw60vdLLrr5NHKZhMAOSrR2NZuQ+w==",
       "requires": {
         "safe-buffer": "^5.0.1"
       }
@@ -4909,12 +4936,12 @@
     "tweetnacl": {
       "version": "0.14.5",
       "resolved": "https://registry.npmjs.org/tweetnacl/-/tweetnacl-0.14.5.tgz",
-      "integrity": "sha1-WuaBd/GS1EViadEIr6k/+HQ/T2Q="
+      "integrity": "sha512-KXXFFdAbFXY4geFIwoyNK+f5Z1b7swfXABfL7HXCmoIWMKU3dmS26672A4EeQtDzLKy7SXmfBu51JolvEKwtGA=="
     },
     "type-check": {
       "version": "0.3.2",
       "resolved": "https://registry.npmjs.org/type-check/-/type-check-0.3.2.tgz",
-      "integrity": "sha1-WITKtRLPHTVeP7eE8wgEsrUg23I=",
+      "integrity": "sha512-ZCmOJdvOWDBYJlzAoFkC+Q0+bUyEOS1ltgp1MGU03fqHG+dbi9tBFU2Rd9QKiDZFAYrhPh2JUf7rZRIuHRKtOg==",
       "dev": true,
       "requires": {
         "prelude-ls": "~1.1.2"
@@ -4950,13 +4977,13 @@
     "uniq": {
       "version": "1.0.1",
       "resolved": "https://registry.npmjs.org/uniq/-/uniq-1.0.1.tgz",
-      "integrity": "sha1-sxxa6CVIRKOoKBVBzisEuGWnNP8=",
+      "integrity": "sha512-Gw+zz50YNKPDKXs+9d+aKAjVwpjNwqzvNpLigIruT4HA9lMZNdMqs9x07kKHB/L9WRzqp4+DlTU5s4wG2esdoA==",
       "dev": true
     },
     "unpipe": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/unpipe/-/unpipe-1.0.0.tgz",
-      "integrity": "sha1-sr9O6FFKrmFltIF4KdIbLvSZBOw="
+      "integrity": "sha512-pjy2bYhSsufwWlKwPc+l3cN7+wuJlK6uz0YdJEOlQDbl6jo/YlPi4mb8agUkVC8BF7V8NuzeyPNqRksA3hztKQ=="
     },
     "uri-js": {
       "version": "4.4.1",
@@ -4976,7 +5003,7 @@
     "url": {
       "version": "0.10.3",
       "resolved": "https://registry.npmjs.org/url/-/url-0.10.3.tgz",
-      "integrity": "sha1-Ah5NnHcF8hu/N9A861h2dAJ3TGQ=",
+      "integrity": "sha512-hzSUW2q06EqL1gKM/a+obYHLIO6ct2hwPuviqTTOcfFVc61UbfJ2Q32+uGL/HCPxKqrdGB5QUwIe7UqlDgwsOQ==",
       "requires": {
         "punycode": "1.3.2",
         "querystring": "0.2.0"
@@ -4985,12 +5012,12 @@
     "util-deprecate": {
       "version": "1.0.2",
       "resolved": "https://registry.npmjs.org/util-deprecate/-/util-deprecate-1.0.2.tgz",
-      "integrity": "sha1-RQ1Nyfpw3nMnYvvS1KKJgUGaDM8="
+      "integrity": "sha512-EPD5q1uXyFxJpCrLnCc1nHnq3gOa6DZBocAIiI2TaSCA7VCJ1UJDMagCzIkXNsUYfD1daK//LTEQ8xiIbrHtcw=="
     },
     "utils-merge": {
       "version": "1.0.1",
       "resolved": "https://registry.npmjs.org/utils-merge/-/utils-merge-1.0.1.tgz",
-      "integrity": "sha1-n5VxD1CiZ5R7LMwSR0HBAoQn5xM="
+      "integrity": "sha512-pMZTvIkT1d+TFGvDOqodOclx0QWkkgi6Tdoa8gC8ffGAAqz9pzPTZWAybbsHHoED/ztMtkv/VoYTYyShUn81hA=="
     },
     "uuid": {
       "version": "3.4.0",
@@ -5010,12 +5037,12 @@
     "vary": {
       "version": "1.1.2",
       "resolved": "https://registry.npmjs.org/vary/-/vary-1.1.2.tgz",
-      "integrity": "sha1-IpnwLG3tMNSllhsLn3RSShj2NPw="
+      "integrity": "sha512-BNGbWLfd0eUPabhkXUVm0j8uuvREyTh5ovRa/dyow/BqAbZJyC+5fU+IzQOzmAKzYqYRAISoRhdQr3eIZ/PXqg=="
     },
     "verror": {
       "version": "1.10.0",
       "resolved": "https://registry.npmjs.org/verror/-/verror-1.10.0.tgz",
-      "integrity": "sha1-OhBcoXBTr1XW4nDB+CiGguGNpAA=",
+      "integrity": "sha512-ZZKSmDAEFOijERBLkmYfJ+vmk3w+7hOLYDNkRCuRuMJGEmqYNCNLyBBFwWKVMhfwaEF3WOd0Zlw86U/WC/+nYw==",
       "requires": {
         "assert-plus": "^1.0.0",
         "core-util-is": "1.0.2",
@@ -5047,7 +5074,7 @@
     "which-module": {
       "version": "2.0.0",
       "resolved": "https://registry.npmjs.org/which-module/-/which-module-2.0.0.tgz",
-      "integrity": "sha1-2e8H3Od7mQK4o6j6SzHD4/fm6Ho=",
+      "integrity": "sha512-B+enWhmw6cjfVC7kS8Pj9pCrKSc5txArRyaYGe088shv/FGWH+0Rjx/xPgtsWfsUtS27FkP697E4DDhgrgoc0Q==",
       "dev": true
     },
     "wide-align": {
@@ -5167,12 +5194,12 @@
     "wrappy": {
       "version": "1.0.2",
       "resolved": "https://registry.npmjs.org/wrappy/-/wrappy-1.0.2.tgz",
-      "integrity": "sha1-tSQ9jz7BqjXxNkYFvA0QNuMKtp8="
+      "integrity": "sha512-l4Sp/DRseor9wL6EvV2+TuQn63dMkPjZ/sp9XkghTEbV9KlPS1xUsZ3u7/IQO4wxtcFB4bgpQPRcR3QCvezPcQ=="
     },
     "write": {
       "version": "0.2.1",
       "resolved": "https://registry.npmjs.org/write/-/write-0.2.1.tgz",
-      "integrity": "sha1-X8A4KOJkzqP+kUVUdvejxWbLB1c=",
+      "integrity": "sha512-CJ17OoULEKXpA5pef3qLj5AxTJ6mSt7g84he2WIskKwqFO4T97d5V7Tadl0DYDk7qyUOQD5WlUlOMChaYrhxeA==",
       "dev": true,
       "requires": {
         "mkdirp": "^0.5.1"
@@ -5201,7 +5228,7 @@
     "xmlbuilder": {
       "version": "9.0.7",
       "resolved": "https://registry.npmjs.org/xmlbuilder/-/xmlbuilder-9.0.7.tgz",
-      "integrity": "sha1-Ey7mPS7FVlxVfiD0wi35rKaGsQ0="
+      "integrity": "sha512-7YXTQc3P2l9+0rjaUbLwMKRhtmwg1M1eDf6nag7urC7pIPYLD9W/jmzQ4ptRSUbodw5S0jfoGTflLemQibSpeQ=="
     },
     "xss": {
       "version": "1.0.11",
@@ -5227,7 +5254,7 @@
     "yallist": {
       "version": "2.1.2",
       "resolved": "https://registry.npmjs.org/yallist/-/yallist-2.1.2.tgz",
-      "integrity": "sha1-HBH5IY8HYImkfdUS+TxmmaaoHVI="
+      "integrity": "sha512-ncTzHV7NvsQZkYe1DW7cbDLm0YpzHmZF5r/iyP3ZnQtMiJ+pjzisCiMNI+Sj+xQF5pXhSHxSB3uDbsBTzY/c2A=="
     },
     "yamljs": {
       "version": "0.3.0",
diff --git a/package.json b/package.json
index 3d2b8733..533a2cfe 100644
--- a/package.json
+++ b/package.json
@@ -40,6 +40,7 @@
   "dependencies": {
     "aws-sdk": "^2.1145.0",
     "axios": "^0.19.0",
+    "axios-retry": "^3.3.1",
     "bluebird": "^3.5.1",
     "body-parser": "^1.15.1",
     "config": "^3.0.1",
diff --git a/src/common/helper.js b/src/common/helper.js
index 0db4a781..e5cddf7a 100644
--- a/src/common/helper.js
+++ b/src/common/helper.js
@@ -13,6 +13,7 @@ const config = require('config')
 const m2mAuth = require('tc-core-library-js').auth.m2m
 const m2m = m2mAuth(_.pick(config, ['AUTH0_URL', 'AUTH0_AUDIENCE', 'TOKEN_CACHE_TIME']))
 const axios = require('axios')
+const axiosRetry = require('axios-retry')
 const busApi = require('topcoder-bus-api-wrapper')
 const elasticsearch = require('elasticsearch')
 const NodeCache = require('node-cache')
@@ -444,6 +445,23 @@ async function createResource (challengeId, memberHandle, roleId) {
   return res || false
 }
 
+function exponentialDelay (retryNumber = 0) {
+  const delay = Math.pow(2, retryNumber) * 200
+  const randomSum = delay * 0.2 * Math.random() // 0-20% of the delay
+  return delay + randomSum
+}
+
+axiosRetry(axios, {
+  retries: `${config.AXIOS_RETRIES}`, // number of retries
+  retryCondition: (e) => {
+    return e.config.url.indexOf('v5/projects') > 0 &&
+    (axiosRetry.isNetworkOrIdempotentRequestError(e) || e.response.status === HttpStatus.TOO_MANY_REQUESTS)
+  },
+  onRetry: (retryCount, error, requestConfig) =>
+    logger.info(`${error.message} while calling: ${requestConfig.url} - retry count: ${retryCount}`),
+  retryDelay: exponentialDelay
+})
+
 /**
  * Create Project
  * @param {String} name The name
@@ -607,7 +625,7 @@ async function updateSelfServiceProjectInfo (projectId, workItemPlannedEndDate,
   const payment = await getProjectPayment(projectId)
   const token = await getM2MToken()
   const url = `${config.PROJECTS_API_URL}/${projectId}`
-  const res = await axios.patch(url, {
+  await axios.patch(url, {
     details: {
       ...project.details,
       paymentProvider: config.DEFAULT_PAYMENT_PROVIDER,