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- PyTorch Enterprise Support Program is a participatory program that enables service providers to develop and offer tailored enterprise-grade support to their customers. - This program was created in direct response to feedback from PyTorch enterprise users who are deploying models in production at scale for mission-critical applications. -

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Read the program launch blog post.

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Support Services by Participants

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- Microsoft is one of the founding members and also the inaugural participant of the program. Microsoft offers PyTorch Enterprise on Azure as a part of Microsoft Premier and Unified Support. - The PyTorch Enterprise support service includes long-term support to selected versions of PyTorch for up to 2 years, prioritized troubleshooting, and the latest integration with Azure Machine Learning and other PyTorch add-ons including ONNX Runtime for faster inference. -

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To learn more and get started with PyTorch Enterprise on Azure, visit here.

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For documentation, visit here.

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For nightly tests, visit here.

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OPEN SOURCE CONTRIBUTIONS

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- All hotfixes done by Participants for their enterprise customers will be tested and fed back to the PyTorch long-term support (LTS) and other branches regularly. As a PyTorch user, you can use the LTS release branches of PyTorch. Program Participants will prioritize and answer pull requests of customers subscribed to their support services. - Any other PRs are reviewed the same as how they are handled for PyTorch. Development of PyTorch, including LTS branches and releases as a foundation for the PyTorch Enterprise Support Program, will continue to be in the open and open source. -

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Apply

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As a Participant of the program, providers are able to:

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  • - Provide a high-value 24x7 support service including troubleshooting and hotfixes for customers running PyTorch in mission-critical production environments. -
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  • - Work with other Participants to share and improve PyTorch LTS point releases, including contributions of hotfixes and other improvements found while working closely with customers and on their systems. -
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  • - Add test coverage for these fixes when PyTorch LTS releases are created. -
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  • - Create an enterprise support service and brand it using the PyTorch trademark and logo, following the terms and conditions set forth in the PyTorch Enterprise Support Program. -
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To apply to be a Participant of the program, fill out this form completely and email it to enterprise@pytorch.org.

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PYTORCH ENTERPRISE SUPPORT PROGRAM RESOURCES

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